SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends appointment confirmations, reminders, and customer support messages to customers who have booked services with Solara Digital LLC through our website at www.solaradigital.net or through our scheduling forms and have expressly opted in to receive SMS communications.
Opt-in is collected through our website using a dedicated checkbox for SMS consent. Messages may include appointment confirmations, appointment reminders, scheduling updates, project-related communications, and customer support responses.
2. Cancellation Instructions
You may cancel SMS communications at any time by replying STOP to any message you receive from us. After we receive your request, we will confirm your unsubscribe status via SMS. Once confirmed, you will no longer receive SMS messages from Solara Digital LLC.
If you wish to receive messages again, simply opt in through our website or contact us directly.
3. Support Information
If you experience issues with our messaging program, reply HELP to any message for assistance or contact us directly:
- Email: kevinsamra@solaradigital.net
- Phone: (425) 891-1559
- Business Hours: Monday–Friday, 8:00 AM–5:00 PM Pacific Time.
4. Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to and from your mobile device. Message frequency varies depending on your appointments and interactions with Solara Digital LLC. Contact your wireless carrier for details regarding your messaging plan.
6. Supported Carriers
Our SMS program is compatible with most major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and other participating regional carriers.
7. Age Restriction
You must be at least 18 years old to participate in our SMS messaging program.
8. Privacy
We are committed to protecting your personal information. A Privacy Policy describing how we collect, use, and safeguard your information will be made available on our website. Until then, any questions regarding your personal information may be directed to kevinsamra@solaradigital.net.
We comply with all applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
General Terms
This website (“Site”) is owned and operated by Solara Digital LLC (“Company,” “we,” “our,” or “us”).
By accessing or using this Site, you agree to be bound by these Terms of Service, along with any policies or additional terms that may apply to specific services offered by Solara Digital LLC.
We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this Site with a revised effective date. Continued use of the Site constitutes acceptance of any changes.
Services
Solara Digital LLC provides professional website development and related digital services. Project scope, pricing, timelines, and deliverables are established through individual proposals, agreements, or invoices.
Intellectual Property Rights
Our Limited License to You
All content available on this Site—including text, graphics, logos, images, branding, code, and other materials—is the property of Solara Digital LLC unless otherwise stated and is protected by applicable intellectual property laws.
You may access and use this Site solely for your personal or business use related to evaluating or purchasing our services. You may not reproduce, distribute, modify, sell, or otherwise exploit any content without prior written permission.
Your License to Us
By submitting content through our website—including inquiries, testimonials, reviews, comments, project materials, photographs, or other content—you represent that you have the legal right to submit such material.
You grant Solara Digital LLC a non-exclusive, worldwide, royalty-free license to use submitted materials solely for providing services, improving our business, or marketing our work unless otherwise agreed in writing.
Payment & Refund Policy
Payment terms are outlined in individual proposals or invoices.
If you are dissatisfied with the final product, Solara Digital LLC will work with you to address your concerns. Refund requests are reviewed on a case-by-case basis, and refunds may be provided when appropriate if the delivered product does not reasonably meet the agreed-upon project scope.
Disclaimers
The information and services provided through this Site are offered on an “as-is” and “as-available” basis.
Solara Digital LLC makes no warranties, express or implied, regarding the availability, accuracy, reliability, or suitability of the Site or its services. To the fullest extent permitted by law, all implied warranties, including merchantability and fitness for a particular purpose, are disclaimed.
Third-Party Services
Our Site may contain links to third-party websites or services. Solara Digital LLC is not responsible for the content, products, privacy practices, or services provided by third parties.
User Responsibilities
You agree not to use this Site for any unlawful purpose or in any manner that could damage, disable, or interfere with the operation of the Site or our services.
Accounts & Passwords
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
If you suspect unauthorized access, contact us immediately at kevinsamra@solaradigital.net.
Limitation of Liability
To the fullest extent permitted by law, Solara Digital LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site or our services.
Our maximum liability shall not exceed the amount paid by you for the specific services giving rise to the claim.
Termination
We reserve the right to suspend or terminate access to our Site or services at our discretion if these Terms are violated or if unlawful or abusive conduct occurs.
Governing Law
These Terms of Service are governed by the laws of the State of Washington without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located within Washington State unless otherwise required by applicable law.
Changes to These Terms
We may revise these Terms of Service from time to time. The updated version will always be posted on our website with the revised effective date.
Contact Information
Solara Digital LLC
32812 Railroad Ave
Black Diamond, WA 98010
Phone: (425) 891-1559
Email: kevinsamra@solaradigital.net
Website: www.solaradigital.net
By using our website or purchasing our services, you acknowledge that you have read, understood, and agree to these Terms of Service.