Solara Digital LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.solaradigital.net, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Important Notice Regarding SMS Data
Solara Digital LLC does not sell, rent, or share customer SMS opt-in information, phone numbers, or consent records with affiliates or third parties for marketing or promotional purposes.
Text messaging opt-in data is used solely to provide the services you have requested and to communicate with you regarding those services.
1. Information We Collect
We may collect the following information.
Personal Information
- Name
- Email address
- Phone number
- Mailing or business address
- Information you provide through contact forms
- Appointment or project information
- Records of SMS and email communication preferences
- Payment information when applicable through secure third-party payment processors
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookie information
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide website development services
- Schedule consultations and appointments
- Communicate regarding projects
- Send SMS appointment reminders and customer support messages (when you have opted in)
- Improve our website and customer experience
- Maintain records of customer communications
- Comply with legal obligations
- Protect against fraud and unauthorized activity
3. SMS Messaging & Compliance
Consent
You will only receive SMS messages after providing your express consent through one of our forms or another approved opt-in method.
We maintain records of your consent in accordance with applicable law.
Types of Messages
Messages may include:
- Appointment confirmations
- Appointment reminders
- Scheduling changes
- Customer support
- Project-related communications
We do not send promotional text messages without your consent.
Opt-Out
You may stop receiving SMS messages at any time by replying:
STOP
After opting out, you will receive one confirmation message and will not receive additional text messages unless you opt in again.
Help
Reply HELP to any message or contact us directly.
- Email: kevinsamra@solaradigital.net
- Phone: (425) 891-1559
- Business Hours: Monday through Friday, 8:00 AM–5:00 PM Pacific Time
Carrier Information
Standard message and data rates may apply.
Wireless carriers are not responsible for delayed or undelivered messages.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with trusted vendors that help us deliver SMS communications (such as messaging providers) or where required by law.
SMS opt-in data and consent records are never sold.
4. Information Sharing
We do not sell your personal information.
We may share information with:
Service Providers
Trusted vendors that help us operate our business, including:
- Website hosting providers
- Cloud storage providers
- Email providers
- SMS delivery providers
- Payment processors (when applicable)
These providers are required to protect your information.
Legal Requirements
We may disclose information when required by law or to protect our legal rights.
Business Transfers
If Solara Digital LLC is involved in a merger, acquisition, or sale of assets, customer information may transfer as part of that transaction, subject to this Privacy Policy.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
While we work to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
Most browsers allow you to disable cookies through browser settings, although doing so may affect certain website features.
7. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal requirements)
- Withdraw consent for future communications
- Opt out of marketing emails
- Opt out of SMS messages by replying STOP
To make a request, contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on www.solaradigital.net with the updated effective date.
10. Contact Information
Solara Digital LLC
32812 Railroad Ave
Black Diamond, WA 98010
Phone: (425) 891-1559
Email: kevinsamra@solaradigital.net
Website: www.solaradigital.net
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the information above.
By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.